Privacy Policy

SMS Terms & Conditions

Effective Date: December 26, 2024
Last Updated: May 2, 2025

Pristine Marine ("we," "our," or "us") is currently not sending or receiving SMS (text) messages due to FCC restrictions. However, we are preparing to implement compliant SMS messaging as soon as authorization is granted. This page outlines how we will handle SMS communications once they are active.

1. SMS Consent Communication

We do not share phone numbers collected for SMS communication with any third party or affiliate for marketing purposes.

2. Types of SMS Communications

When SMS becomes available, and with your consent, you may receive messages related to:

Appointment reminders or scheduling updates
Order status notifications or pickup alerts
Billing-related messages or confirmations
General service follow-ups

Example:
“Hello, this is a reminder of your upcoming appointment with Pristine Marine on Thursday at 1:00 PM. Reply STOP to unsubscribe.”

3. Message Frequency

Message frequency may vary depending on your interaction with us. You may receive up to 2–4 text messages per week related to your account or services.

4. Messaging Fees

Standard message and data rates may apply based on your mobile carrier's plan. International messaging rates may vary.

5. Opt-In Methods

You can opt-in to receive SMS messages from Pristine Marine by:

Providing verbal consent during a phone call or in person
Submitting an online form with SMS opt-in checked
Completing a paper form with SMS consent

6. Opt-Out Methods

You may opt out of SMS communications at any time by:

Replying “STOP” to any message
Contacting us at mike@pristineboats.com
Calling us at 419-557-2040

7. Help Instructions

For help or additional information:

Reply “HELP” to any SMS (once available)
Or contact us directly at mike@pristineboats.com or 419-557-2040

8. Standard Messaging Disclosures

Message and data rates may apply
Message frequency may vary
Text STOP to opt out
Text HELP for assistance
For more, see our Privacy Policy and Terms & Conditions

SMS Privacy Statement

Phone numbers collected for SMS communications are not shared with any third party or affiliate for marketing purposes. All information is kept private and used solely for service-related communication.

Effective Date: December 26, 2024
Last Updated: May 2, 2025

Pristine Marine ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://www.pristineboats.com, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, or other contact details you provide through forms, email, or phone.
Service Information: Project-related notes, boat model details, and service history when you request quotes or appointments.
Payment Information: When applicable, payment details may be collected and processed securely through a third-party payment processor.
Usage Data: IP address, browser type, device information, and interaction data collected through cookies or analytics tools.

2. How We Use Your Information

We may use your information to:

Respond to inquiries, quotes, and service requests
Schedule and manage appointments or projects
Send email or phone updates related to your services
Improve our website and services
Maintain internal records
Send SMS messages if you have provided consent (see SMS section below)

3. SMS Communication (If Opted-In)

If you consent to receive SMS/text messages from us, we may send you messages related to:

Appointment confirmations and reminders
Service updates or follow-ups
Billing notifications

You may reply STOP to unsubscribe at any time. Message frequency may vary. Standard message and data rates may apply. For more information, review our SMS Terms & Conditions.

We do not share phone numbers or SMS consent information with third parties or affiliate companies for marketing purposes.

4. Sharing Your Information

We do not sell your personal information. We may share it only in the following circumstances:

With trusted service providers who help operate our website or fulfill business services
If required by law, regulation, subpoena, or court order
To protect the rights and safety of our business, users, or others

5. Data Security

We use commercially reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission or storage is completely secure.

6. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to track user behavior and improve site performance. You can control or disable cookies through your browser settings.

7. Your Rights and Choices

You have the right to:

Request access to the personal information we have about you
Request corrections or deletion of your information
Withdraw consent for communications at any time

To exercise these rights, please contact us at mike@pristineboats.com or 419-557-2040.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page with an updated effective date. Please check back periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Pristine Marine
Email: mike@pristineboats.com
Phone: 419-557-2040
Website: https://www.pristineboats.com

Pristine Marine - Terms of Service & Work Agreement

Effective Date: January 1, 2025

1. Scope of Work

Pristine Marine agrees to provide marine upholstery, flooring, and canvas services, including installation,
fabrication, and adjustments based on customer needs. All work will be carried out by trained professionals
using best industry practices.

2. Labor & Billing

Labor is billed at a standard hourly rate, currently $125/hour unless otherwise stated. Customers are billed for
the actual time spent on-site performing services. All time is logged by our technicians and verified internally.

3. Customer Presence and Communication

Customers are encouraged to be present during service when possible. Any change requests or concerns
must be addressed directly with Pristine Marine staff during or immediately after service completion.

4. Deposits and Payments

Some services require a deposit before work begins. All remaining balances are due upon completion or
according to invoice terms. Pristine Marine reserves the right to halt work if payments are delayed or
disputed.

5. Modifications and Safety Refusals

Pristine Marine reserves the right to refuse any requested modification that in our professional opinion could
compromise the safety, functionality, or structural integrity of the boat or components, or expose the company
to liability.

6. Material Handling

Customer-supplied parts or materials are accepted at the customer's risk. Pristine Marine is not responsible
for defects, damages, or failure caused by parts or materials not sourced or recommended by our team.

7. Dispute Resolution

If there is a disagreement regarding billing, materials, or workmanship, customers must first contact Pristine Marine to attempt a resolution before initiating a third-party dispute. Any unauthorized chargebacks will beconsidered a breach of this agreement.

Pristine Marine
Michael McGlothlin
Email: mike@pristineboats.com | Phone: 419-557-2040

8. Workmanship Guarantee

Pristine Marine stands behind its craftsmanship and will address any confirmed defects or workmanship
issues within 30 days of completion. This guarantee does not cover damage from misuse, improper
modifications, or third-party interference.

9. Acceptance of Terms

By requesting services from Pristine Marine and submitting payment or allowing work to begin, the customer
acknowledges acceptance of these Terms of Service.