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Privacy Policy for Business SMS Communication

Effective Date: Dec 26, 2024

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Pristine Marine ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us via SMS communication. By using our SMS services, you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect the following types of information through our SMS service:

  • Personal Information: Name, phone number, and any other details you provide.

  • Communication Data: The content of messages sent to or received from you.

  • Technical Data: Delivery reports, timestamps, and other metadata associated with SMS interactions.

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2. How We Use Your Information

We use the information collected via SMS to:

  • Provide updates about our services, products, or promotions.

  • Respond to your inquiries or requests.

  • Deliver transactional alerts or confirmations (e.g., appointment reminders, payment updates).

  • Improve our services and communication efficiency.

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3. Sharing Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

  • With service providers who help us operate our SMS communication services (e.g., messaging platforms).

  • When required by law or legal process.

  • To protect the rights, property, or safety of our business, employees, or users.

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4. Opt-Out Policy

You can opt out of receiving SMS communications at any time by replying with "STOP" or contacting us directly at mike@pristineboats.com or 419-557-2040. Upon opting out, you will no longer receive SMS messages unless required for transactional purposes.

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5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or mobile network is entirely secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain SMS communications and associated data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

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7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for SMS communications at any time.

To exercise these rights, contact us at mike@pristineboats.com or 419-557-2040.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and will be effective upon posting. Please review this policy periodically for updates.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS services, contact us at:

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